At Royal Ace Casino, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy explains how we collect, store, and use your data when you access our website and services.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services immediately.
1. Information We Collect
When you register and use our services, we may collect the following types of information:
✔ Personal Information – Name, email address, phone number, date of birth, and residential address.
✔ Financial Information – Payment details, deposit and withdrawal transactions.
✔ Device & Technical Data – IP address, browser type, operating system, and cookies.
✔ Gaming Activity – Bets placed, wins, losses, and session duration.
We only collect the necessary data required to provide and improve our services.
2. How We Use Your Information
We use the collected data for the following purposes:
✔ Account Management – Processing registrations, verifying identities, and securing player accounts.
✔ Payment Processing – Facilitating deposits, withdrawals, and fraud prevention.
✔ Customer Support – Assisting with inquiries, technical issues, and responsible gaming requests.
✔ Marketing & Promotions – Sending bonus offers and exclusive promotions (you can opt out anytime).
✔ Legal Compliance – Ensuring adherence to licensing requirements and preventing illegal activities.
3. Data Protection & Security
We implement strict security measures to protect your information:
✔ 256-bit SSL encryption – Secures transactions and personal data.
✔ Firewall protection – Prevents unauthorized access to our systems.
✔ Access control – Only authorized personnel can access sensitive player data.
We do not sell or share your personal data with third parties except when required by law.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and collect analytical data.
✔ Essential Cookies – Required for website functionality (e.g., login sessions).
✔ Analytics Cookies – Help us understand player behavior to improve services.
✔ Marketing Cookies – Used for targeted promotions and advertisements.
You can modify your cookie preferences in your browser settings.
5. Third-Party Services
We may integrate third-party services for:
✔ Payment processing (e.g., banks, e-wallet providers, cryptocurrency exchanges).
✔ Game providers (e.g., slot and live dealer software).
✔ Security verification and fraud prevention.
These services operate under their own privacy policies, which we encourage you to review.
6. Your Rights & Choices
As a player, you have the right to:
✔ Access your data – Request a copy of your personal information.
✔ Modify your data – Update incorrect or outdated details.
✔ Delete your account – Request account closure and data removal.
✔ Opt-out of marketing – Unsubscribe from promotional emails anytime.
To exercise these rights, contact [email protected] .
7. Responsible Data Retention
✔ We retain your data only as long as necessary to comply with legal and regulatory requirements.
✔ Inactive accounts may be archived after 12 months of inactivity.
✔ Once an account is closed, personal data will be deleted, except where retention is required by law.