Terms & Conditions

Welcome to Royal Ace Casino. By accessing and using our website, you agree to comply with these Terms & Conditions. Please read them carefully before registering an account or placing any bets. If you do not agree with any of these terms, please stop using the website immediately.


1. General Terms

1.1 This website operates as an online gaming platform offering casino games, promotions, and real-money gambling services.

1.2 You must be at least 18 years old (or the legal gambling age in your jurisdiction) to use this website.

1.3 The casino reserves the right to update or modify these terms at any time. It is your responsibility to check for updates regularly.

1.4 Gambling may be restricted in certain jurisdictions. It is your responsibility to ensure that online gambling is legal in your location before signing up.


2. Account Registration

2.1 To play, you must create an account using accurate and truthful information.

2.2 Each player may have only one account. Duplicate accounts may result in account suspension and loss of winnings.

2.3 You are responsible for keeping your login credentials confidential. The casino is not liable for unauthorized access due to shared or compromised account details.

2.4 We may require identity verification (KYC) before processing withdrawals. This may include:
✔ Government-issued ID
✔ Proof of address
✔ Payment method verification


3. Deposits & Withdrawals

3.1 Deposits can be made using approved payment methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrency.

3.2 The minimum deposit amount is specified in the cashier section and may vary by payment method.

3.3 The minimum withdrawal amount is also specified in the cashier section.

3.4 Withdrawals are processed within:
✔ Cryptocurrency & e-wallets: Instant – 24 hours
✔ Bank Transfers: 1-3 business days

3.5 A verification process may be required before the first withdrawal.

3.6 The casino reserves the right to withhold withdrawals in cases of suspected fraud, abuse, or failure to meet wagering requirements.


4. Bonuses & Promotions

4.1 All bonuses and free spins are subject to wagering requirements that must be met before withdrawing bonus funds.

4.2 Players may only claim one welcome bonus per account, household, or IP address.

4.3 Different games contribute differently to wagering requirements. Full details can be found in the bonus terms.

4.4 Abuse of promotions, including multiple account creation, will result in account closure and forfeiture of winnings.

4.5 Full bonus terms are available on the Promotions page.


5. Fair Play & Responsible Gaming

5.1 All games are powered by certified Random Number Generators (RNGs) to ensure fairness.

5.2 The casino supports responsible gaming by offering:
✔ Deposit & wager limits
✔ Self-exclusion options
✔ Cooling-off periods

5.3 Players who experience gambling-related issues are encouraged to seek help from professional support organizations.


6. Account Suspension & Closure

6.1 The casino reserves the right to suspend or close accounts that violate these terms.

6.2 Players may request self-exclusion for a minimum of six months, which cannot be reversed.

6.3 Inactive accounts that remain dormant for 12 months or longer may be subject to administrative fees.


7. Privacy & Security

7.1 The casino is committed to protecting player privacy and adheres to strict data protection policies.

7.2 Personal and financial data is safeguarded using SSL encryption.

7.3 Player information is not shared with third parties, except when required by law.

For more details, refer to our Privacy Policy.


8. Complaints & Dispute Resolution

8.1 If you have a complaint, please contact customer support before escalating the issue.

8.2 If a dispute cannot be resolved internally, players may seek assistance from an independent gaming authority.